Start a conversation

Articles

  • Logout

    Click on Logout to sign out of your account. This button will only appear after the first organisation has been created....

  • Sign In

     To sign in to GFI AppManager, navigate to appmanager.gfi.com in your browser. From there, there are two possible ways to sign in depending on which registration method was used during Account Registr...

  • Troubleshooting AppManager being stuck on "Authenticating" message

    Overview Sometimes, a user may experience a persistent login issue with AppManager stuck with a screen showing an Authenticating message. Usually, that indicates an environmental issue on the end user...

  • I received the AppManager invitation but don't know the password to log in

    Overview Occasionally, users who receive the invitation email to join the organization in AppManager are confused after clicking the invitation link as they do not have a password. Follow the article ...

  • Dealing with Locked AppManager Account

    Overview The customer may face the issue of locking their AppManager account. This can happen after multiple login attempts.  Solution AppManager account can be locked for security reasons after there...

  • How do I Reset Forgotten Password?

    Overview Sometimes, customers have issues resetting their passwords for the GFI AppManager. This article explains the correct way to reset a forgotten password. Solution To reset your password, follow...

  • How do I Login to GFI Accounts Portal?

    Overview Some users or partners are confused about how to access the GFI Accounts Portal (partners may call it the GFI Partner Portal). This article explains the process. Solution GFI Accounts Portal ...