Overview
This article contains terminology and abbreviations that are widely used with AppManager.
Information
| Term | Definition |
| Account |
In the context of AppManager, Account is a synonym of an Organization. MSP Organization is essentially the Main Account of the MSP. |
| Appliance |
A pre-configured, integrated hardware or software system specifically designed to perform dedicated network security or communication functions. In the context of AppManager, it is a KerioControl or KerioConnect instance. |
| Iframe | An HTML document embedded inside another HTML document on a website. |
| Main Account | The account created when registering the MSP Organization. Users of the Main Account can view and manage all other accounts in this MSP Organization. |
| Metrics | Measurements or data points that are used to track and assess the status of specific processes. |
| Organization | There are MSP and SMB Organizations, with MSP Organizations managing multiple accounts of their customers. For more information, refer to What is the Difference between MSP and SMB Organizations? |
| Pass-through Proxy | A server that forwards client requests to another server without modifying the request or response. |
| Abbreviations | |
| DB | Database. |
| DNS | Domain Name System - translates domain names into the numerical IP addresses, while Reverse DNS translates IP addresses into domain names. |
| FQDN |
Fully Qualified Domain Name: An FQDN is the most complete domain name that identifies a host or server.
The format is: [hostname].[domain].[tld]. |
| IDP | Identity Provider. A system that creates, maintains, and manages identity information for principals and provides authentication services to relying applications within a federation or distributed network. |
| JSON | JavaScript Object Notation - a lightweight data-interchange format that is easy for humans to read and write and easy for machines to parse and generate. |
| JWT | JSON Web Token, an open standard used to share security information between two parties — a client and a server. |
| MSP | Managed Service Provider. A company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. |
| SMB | Small and Medium-sized Business. Refers to businesses with limited revenue and number of employees, which are typically the target customers for MSPs. |
| SSO | Single Sign-On. An authentication process that allows a user to access multiple applications with one set of login credentials. |
| TCP | Transmission Control Protocol. |
| UDP | User Datagram Protocol. |
| VM | Virtual Machine. An emulation of a computer system that provides the functionality of a physical computer. |
| WMI | Windows Management Instrumentation. |
Priyanka Bhotika
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