Overview

This article highlights an important update regarding the GFI App Manager agents.

Information

After December 17th, 2024, all agent versions older than 1.2.62 will no longer be supported, and their connection to the platform will be refused.

This change will only impact environments where older agent versions are still in use. If any of your devices are running these outdated agents, you may experience instability and incomplete synchronization with the GFI App Manager platform, leading to a less optimal user experience. However, devices using newer agents will remain unaffected and fully functional.

The current agent version is 1.2.111, and we strongly encourage you to check and update any older agents to avoid potential disruptions. You can always verify the agent version:

• In logs/agent, or
• (For newer versions only) in Configuration > Remote Services > GFI AppManager.

Updating the Agent

There are a few ways to update your agent:

1. Update the product to a newer version.
2. Reinstall the current version.
3. Perform a manual update of the agent.

Product during update or reinstallation will always download and deploy latest agent version from our repository.

Additionally, newer agent versions (1.2.62 and above, including 1.2.62) are capable of self-updating, ensuring you always have the latest functionality.

Product-Specific Guides

• Kerio Connect: Follow this step-by-step guide to reset the connection.
• Kerio Control: Refer to the Resetting KerioControl’s connection to GFI AppManager article for resetting the connection, including an alternative method.

We greatly appreciate your understanding and cooperation in ensuring your GFI App Manager environment is fully optimized. If you have any questions or need assistance with the update process, please don’t hesitate to reach out to our Support team.