Overview
Even though GFI Agent is auto-updating itself, in rare cases, it can be stuck on an older version, which leads to all sorts of connectivity and unexpected functionality issues. So you may wonder how to check the latest agent build available and verify if your appliance or product has the newest agent version installed.
Solution
First, you need to find out the latest build available. The most straightforward check is to download the Windows exe file and check its version:
- Open https://appmanager.gfi.com/1.2.latest/windows-amd64/GFIAgent.exe link in the browser.
- Accept the download and save the file downloaded: GFIAgent.exe
- Navigate to the folder with the downloaded GFIAgent.exe file, right-click on it, and select Properties.
- Switch to the Details tab and check the Product version.
Next, you can check the most recent Agent logs of your appliance or product. The installed GFI Agent version is added to each log line, so look it up in the most recent line. For example:
Summary
To check if the GFI Agent is on the latest version, first download and check the version of the most recent Windows executable file from the GFI AppManager website. Save it and inspect the file Properties to verify its version. Additionally, review the most recent Agent logs on your appliance or product, where the installed GFI Agent version is noted in each log entry. If the versions are different, the Agent isn't up to date. If it also hasn't auto-updated for a while, consider reinstalling the agent or resetting its connection based on your specific appliance.
FAQ
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How do I check the latest available version of the GFI Agent?
Download the latest Windows agent from https://appmanager.gfi.com/1.2.latest/windows-amd64/GFIAgent.exe, save it, then right-click on the file, select Properties, and switch to the Details tab to view the Product version. -
How can I find out the version of the GFI Agent installed on my appliance?
Check the most recent Agent logs from your appliance or product. The installed version number of the GFI Agent is listed in each log entry. -
What should I do if the GFI Agent is not updated to the latest version automatically?
If the GFI Agent hasn’t updated automatically for more than a few hours, try reinstalling the agent or resetting its connection. Specific instructions for resetting connections are available for appliances like KerioConnect and KerioControl.