Overview

You may be getting alerts for your appliance(s) indicating an 'Unhealthy' status, for example:

https://appmanager.gfi.com/organization/12345/dashboard/67890/instances/<instance-id>/manage/configuration triggered an alert, Reasons : 1) Appliance Status Unhealthy

And would like to know whether these are serious, just warnings, or false alarms. 

Solution

Most of the time, these are just false positives due to network instability or agent issues. The Development team is working on improving the detection and eliminating false positives.

Until this is addressed, it is recommended that you disable the system default alert for the appliance(s) by following the link in the message received, or directly from the Alerts section. You can also configure a new custom alert in there.

Summary

"Appliance Status Unhealthy" alerts typically arise from network instability or agent issues and are often false positives. While the development team works on refining the accuracy of the alert system, it is suggested that users disable these default alerts. This can be done by following the link provided in the alert message or through the Alerts section, where users can also set up custom alerts.

FAQ

1. What does the "Appliance Status Unhealthy" alert signify?
   This alert generally indicates network instability or problems with the monitoring agent, and it is often a false positive.
2. Should I be concerned about "Appliance Status Unhealthy" alerts?
   These alerts are usually not a cause for concern as they are commonly false positives. However, it is essential to monitor for any genuine issues.
3. How can I stop receiving false "Appliance Status Unhealthy" alerts?
   You can disable the system default alert by following the link in the received alert message or by going directly to the Alerts section to manage settings. You may also consider setting up a custom alert.