Overview

Customers may wonder about the functionality of the New Migration button in the AppManager UI -> Definitions -> MyKerio tab. Especially, to understand what data or settings will be transferred from MyKerio when this migration option is used.

Solution

Indeed, this functionality is a common point of misunderstanding, as the migration from MyKerio will not migrate the configuration of the devices. It only migrates shared definitions.

Before such migration, customer accounts and appliances need to be added and linked manually. This is done by adding accounts through the AppManager, updating your appliances to AppManager-supported versions,  and registering each appliance via its Local WebUI.

Summary

The "New Migration" button located in the AppManager UI under Definitions > MyKerio tab is designed to migrate only shared definitions from MyKerio. It does not transfer device configurations. Prior to that, users must manually add customer accounts and appliances by updating to AppManager-supported versions and registering each appliance through its Local WebUI.

FAQ

1. What does the "New Migration" button in the MyKerio tab do?
   The "New Migration" button migrates shared definitions from MyKerio. It does not include the migration of device configurations.
2. What steps are required to add appliances in AppManager before using the "New Migration" feature?
   Before using the "New Migration" feature, appliances must be manually added by updating them to versions supported by AppManager and registering each through its Local WebUI.
3. Are customer accounts automatically migrated with the "New Migration" option in MyKerio?
   No, customer accounts are not automatically migrated. They need to be manually added first through the AppManager.