Overview

Customers sometimes wonder why they cannot log in to MyKerio after the appliances migrated to the AppManager.

Solution

Logging into MyKerio may no longer be possible because the portal is being decommissioned. MyKerio will be sunset soon, and customers are gradually being removed from it.

Summary

Customers may experience issues logging into MyKerio after their appliances have migrated to AppManager because MyKerio is being decommissioned. The platform will soon be sunset, and access for customers is being progressively revoked.

FAQ

1. Why can't I log in to MyKerio after migrating to AppManager?
   Logging into MyKerio is not possible after migration because the portal is being decommissioned and will soon be sunset.
2. What is happening to MyKerio?
   MyKerio is being decommissioned and will be sunset soon. This means it will no longer be available for use.
3. What should customers do after MyKerio is decommissioned?
   Customers should start using AppManager, as MyKerio is being phased out and will no longer be accessible.