Overview

In rare cases GFI Agent for KerioConnect upgrades on MacOS can encounter an error: "could not start gfiagent installer fork/exec /usr/local/gfiagent/GFIAgentInstaller: no such file or directory". This can happen if previous installation or troubleshooting was performed incorrectly or corrupted the folder.

Solution

To resolve this issue, refer to the article Resetting GFI Agent Integration with KerioConnect on macOS for the detailed steps of reinstalling the agent.

If you encounter any further issues, please provide the information requested in the article Gathering information for troubleshooting AppManager issues for further investigation.

Summary

When attempting to upgrade the GFI Agent for KerioConnect on MacOS, users may face an error stating "could not start gfiagent installer fork/exec /usr/local/gfiagent/GFIAgentInstaller: no such file or directory." This issue typically arises due to improper previous installations or corrupt files in the folder. The recommended solution involves Resetting GFI Agent Integration with KerioConnect on macOS. For any additional problems, users should gather and share the required information for troubleshooting AppManager issues.

FAQ

1. What causes the "no such file or directory" error when upgrading GFI Agent for KerioConnect on MacOS?
   The error usually occurs due to incorrect or corrupt previous installations that affect the /usr/local/gfiagent/GFIAgentInstaller directory.
2. How can I fix the "no such file or directory" error during the GFI Agent upgrade on MacOS?
   To fix the error, follow the detailed steps for reinstalling the GFI Agent outlined in the article Resetting GFI Agent Integration with KerioConnect on macOS.
3. What should I do if I continue to experience issues after attempting the reinstall of the GFI Agent for KerioConnect?
   If issues persist after reinstalling, share all the required details with the Support team following the article Gathering information for troubleshooting AppManager issues.