Overview

Some users or partners are confused about how to access the GFI Accounts Portal (partners may call it the GFI Partner Portal). This article explains the process.

Solution

GFI Accounts Portal is not connected to the GFI AppManager UI account email and password, so to log in there, you have to use the correct username registered on that portal (typically this is an email used during product registration or when registering as a partner).

To access the GFI Accounts Portal, follow these steps:

1. In a browser window, navigate to https://accounts.gfi.com. This brings up the login screen.
2. Type the credentials and click sign in.
   

   Note: In rare cases, the username listed in the Accounts Portal can be a character string such as A8BF12294A6E8@A8BF839. If this is the case this character string should be used when resetting the password.

3. If you don't remember the password, reset it by using the 'Forgot Password' page.

Once you log in you can manage your subscriptions and products.

Summary

To log in to the GFI Accounts Portal, which is separate from the GFI AppManager, users must use the correct username, typically the email used during product registration or partner registration. To access the portal, navigate to https://accounts.gfi.com, enter your credentials (usually email), and click Sign in. If you forget your password, utilize the 'Forgot Password' page to reset it.

FAQ

1. How do I access the GFI Accounts Portal?
   Navigate to https://accounts.gfi.com in a web browser, enter your login credentials, and click the Sign In button.
2. What should I do if I forget my password to the GFI Accounts Portal?
   Use the 'Forgot Password' page on the GFI Accounts Portal to reset your password.
3. Can I use my GFI AppManager UI account email and password to log into the GFI Accounts Portal?
   No, the GFI Accounts Portal requires a separate username, typically the email address used during product or partner registration.