Overview

You noticed GFIAgent generating a constant high CPU load and what to do about it.

Solution

This is unexpected behavior and indicates that the GFIAgent installation or upgrade encountered issues. To address it, it is recommended Resetting KerioControl’s connection to GFI AppManager to reinstall the GFIAgent.

If everything is performed without issues, after reinstalling the agent, the CPU usage should return to normal levels.

Summary

The GFIAgent process on the KerioControl Appliance may cause high CPU usage due to improper installation or upgrade. To resolve this, reset the connection between KerioControl and GFI AppManager, which will reinstall the GFIAgent. Once reinstalled correctly, the CPU usage should normalize.

FAQ

1. What causes high CPU usage by the GFIAgent on KerioControl Appliance?
   High CPU usage by the GFIAgent likely indicates issues with its installation or upgrade.
2. How can the high CPU usage issue be resolved?
   To resolve this issue, reset KerioControl’s connection to GFI AppManager, which will trigger a reinstallation of the GFIAgent.
3. What should be expected after reinstalling the GFIAgent?
   After the GFIAgent is correctly reinstalled, the CPU usage on the appliance should return to normal levels.